Help
Frequently asked questions
How do I order?
Message us on WhatsApp (+234 808 086 2997) with the piece you want, or tap the WhatsApp button on any product. We confirm that it is available and the total, then you pay and we ship.
How long does delivery take?
Delivery takes 3 to 5 business days anywhere in Nigeria. We confirm the delivery cost with you before you pay.
How can I pay?
We accept bank transfer and cryptocurrency. We share the payment details with you on WhatsApp when you confirm your order.
Are your VVS stones diamonds or moissanite?
We sell both. Some pieces are set with VVS moissanite and some with VVS diamonds. Each piece is described as one or the other. If you are not sure which one a piece has, ask us on WhatsApp before you buy.
Do you provide authenticity papers?
Yes, pieces set with VVS diamonds come with authenticity papers.
Can I return or exchange an item?
Once an item has shipped it cannot be returned, unless it arrives damaged or is not what you ordered. If that happens, message us on WhatsApp within 2 days of delivery, with your order details and photos. See our Returns & Exchanges page for the full policy.
Do you make custom orders?
Yes. Tell us what you would like on WhatsApp. The price and the time it takes depend on the piece, and we confirm both with you before you pay.
Do you have a shop I can visit?
Not yet. Our showroom is opening soon. For now every order is made on WhatsApp and delivered to you anywhere in Nigeria.
Where are you based?
M.Brown Luxe Gallery is an online gallery based in Nigeria. We deliver nationwide.
More detail: Returns & Exchanges · About us